Infrastructure Support
IT infrastructure requires attention 24/7/365. Our experts keep watch so you can think less about maintaining infrastructure and more about using it to grow your business.
Engineering excellence. Risk management. Flexible support.
Our team of Technology Services engineers will work with you to architect a robust, stable and secure IT infrastructure. Then we’ll provide the Infrastructure Support services you need to keep it that way.
You choose the support services that are right for your business and IT environment. Whether your users are in a single building or on different continents, we can deliver what you need to get business done smoothly and securely. We support data centres and networks. We enable collaboration and manage systems, data and users. We adapt our support to your environment, whether cloud or on-premises.
We work with vendors to ensure your hardware, storage and networks are up to date, secure and robust enough to handle the demands of your business. Our expertise and services extend to storage, virtualisation, backup (cloud and on-premise) cloud managed wireless, switching and security, local-area and wide-area networks and more. We monitor and maintain the health of your infrastructure around the clock. In addition to reducing your risk, we can lower your costs through economies-of-scale savings. And, if you wish, we’ll spell out our support commitment in a service level agreement customized to fit your business and IT needs.
Cloud Support Services
The cloud offers an extraordinary opportunity for your business to be nimble. Our Cloud Support services help you make the most of it.
Whether you need to migrate IT operations to a cloud environment or move swiftly among private, public and hybrid clouds, our team of experts can help.
The power of the cloud lies in its flexibility, and that’s the benefit of our Cloud Support services, too. We can help guide you toward the best cloud strategy — one that’s customized to fit your business. We then provide support for any cloud environment, whether its private, public or hybrid. We also support environments that combine on-premise and cloud capabilities.
We adapt our Cloud Support services to your business needs, offering everything from reactive support to 24/7/365 monitoring to proactive maintenance and health checks for your IT operations. We’re there for operational administration, vendor coordination and critical-alert triage. Whatever level of support you need, we put our IT expertise to work for you, so you can concentrate on your business.
FLEXprotect (Cloud BaaS)
FLEXdata Solution’s backup as a service (BaaS) offering, reduces IT complexity, mitigates risk, boosts data security and allows Queensland data to stay in Queensland.
Backup, archive and restore across many and varied applications and server platforms. FLEXdata leverages leading edge technologies from NetApp, Cisco, VMware, Veeam and StorageGrid to provide answers to your backup problems.